CAREER

Sales Rep Job Duties:

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.

• Answer customers' questions about products, prices, availability, product uses, and credit terms.

• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.

• Recommend products to customers, based on customers' needs and interests.

• Focuses sales efforts by studying existing and potential volume of clients.

• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

• Recommends changes in products, service, and policy by evaluating results and competitive developments.

• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

• Participating in professional societies.

• Provides historical records by maintaining records on area and customer sales.

• Contributes to team effort by accomplishing related results as needed.